| Please
click the topic to access the information! |
| HOW EARLY
SHOULD I BOOK IN? |
| CARE
OF BOUQUET BEFORE SHIPPING |
| HOW
DO I PACK AND SEND MY FLOWERS TO THE FLOWER FACTORY |
| HOW
MUCH DOES IT COST TO FREEZE DRY MY BOUQUET? |
| WHAT ARE MY PAYMENT OPTIONS? |
| HOW
DO I CHOOSE MY FRAME/DISPLAY |
| HOW
LONG DO FREEZE DRIED FLOWERS LAST? |
| WHAT
IS FREEZE DRYING? |
| THE
FLOWER FACTORYS 5 STEP PRESERVATION PROCESS EXPLAINED. |
| CAN
ALL FLOWERS BE FREEZE DRIED & WILL THEY CHANGE COLOUR? |
| HOW
DO I GET MY DISPLAY WHEN IT IS COMPLETED? |
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| HOW EARLY SHOULD I BOOK IN? |
| You can book in up to 12 months prior to your wedding day. To ensure a space in our drying equipment the earlier you book the better. A $200.00 deposit is required to confirm your booking and payment can be made by cash, cheque, credit card, direct deposit or money order. Please phone 1300 737 670.
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CARE
OF BOUQUET BEFORE SHIPPING
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| After your wedding place your bouquet in a vase and keep it in the fridge until shipping. Be sure to place it in the front section of the fridge to prevent the flowers from freezing. If you are able to, cut 1cm off the bottom of the stems before doing this.
If the bouquet is in a holder, gently pour water over the centre
of the holder. If you don't have access to a fridge, a cool room is fine. |
| NEVER FREEZE YOUR BOUQUET. |
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| HOW
DO I PACK AND SEND MY FLOWERS TO THE FLOWER FACTORY?
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If
you live outside of our free bouquet collection area you will need
to pack your flowers in a box. We recommend purchasing
a mailing/storage box from Australia Post.
To pack your bouquet, place scrunched
up tissue paper or newspaper in the bottom of the box. Place the bouquet
on top of the paper then place more paper around the sides of the bouquet so it is supported. If you're using newspaper, place some kitchen towel or tissue paper directly on top of the flowers to prevent the newspaper from staining (particularly with white flowers).
With longer bouquets you may need to bend the
trail or cut off the last few flowers to fit it into
the box. You don't need to worry about doing this as we will be disassembling your
bouquet as soon as we receive it.
If your bouquet is packed with
care, the flowers will arrive at The Flower Factory in the same
condition as when you sent them.
Please put your name, address
and phone number in the box with your flowers.
We
recommend using Australia Post guaranteed next day delivery to return your bouqet to us. We have found this to
be a very reliable and cost effective option costing approximately $35.00
- $45.00.
We
can also make arrangements with Toll Priority for pickup and over
night delivery. The cost of this service this approximately $90.00 and will
be charged to your account when your flowers arrive at The Flower
Factory.
The
above freight & post estimates are based on a mailing/storage box 405mm
long x 300mm high x 255mm wide. A larger box will incur extra
freight costs.
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HOW
MUCH DOES IT COST?
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Prices
vary depending on the size of your bouquet and range from $245 to over $600. The average price for a display is $530.00.
Please
click here for a free colour brochure
and price list.
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WHAT ARE MY PAYMENT OPTIONS?
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| We
accept cash, cheque, credit card, direct deposit and money order.
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| A
$200.00 reservation deposit is required to confirm your
booking. A second payment of $200.00 is required
four weeks after your wedding/event date. The balance is due on completion
(approx. 12-16 weeks after your wedding/event date. |
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HOW
DO I CHOOSE MY FRAME/DISPLAY?
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| We'll send you a frame selection brochure for you to select your frame/shadow
box. If you need assistance with selecting a suitable frame please call. We're always happy
to help. Your frame choice is due back to us four weeks after your wedding date. |
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CUSTOM
SHADOW BOX
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| The
FF and LJ series custom shadow boxs are exclusive to The Flower
Factory. The FF series is made from one piece of Tasmanian Oak timber
and stained in four different colours. The LJ series is imported
from the USA and comes in ebony, silver or gold.
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FRAMED
SHADOW BOX
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Your
choice of picture frame is attached to the front of an off-white
timber shadow box.

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| CHOOSE
THE LAYOUT FOR YOUR DISPLAY |
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OPTIONAL
EXTRAS (Please click
the photo for enlargements)
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Include
Buttonhole

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| Don't
forget the groom! We can include his buttonhole in your display free of charge. |
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Include
Name Plaque

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| The Bride and Groom's names and wedding date make a personal touch. |
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HOW LONG DO FREEZE DRIED FLOWERS LAST? |
| A number of factors contribute to how long your freeze dried
flowers will last. These include the age of the flowers when we received
them, the amount of UV light, heat and humidity exposure, and how
the display is maintained. Unless the display is dropped or mishandled,
the shape and arrangement of flowers will remain the same as when
you received it. |
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| WHAT
IS FREEZE DRYING? |
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Freeze
drying is the removal of water vapour from flowers while in a
frozen state. This enables the flowers to retain their shape and
size. Fresh flowers are placed on trays and loaded
into the freeze-drying chamber. Moisture is locked into the cellular
tissue of the flowers by freezing them solid. Air inside the chamber
is pumped out creating a vacuum. Then ice within the flowers slowly
changes to vapour. When these vapours contact the colder refrigerated
ice condenser, they again change their state to solid ice. This
cycle of solid-vapour-solid is described as sublimation. The end product is
natural looking in appearance.

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THE
FLOWER FACTORYS 5 STEP PRESERVATION PROCESS EXPLAINED.
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| The
Flower Factory carefully preserves your wedding bouquet using the
latest freeze dry technology. Our five-step process ensures the
highest standard of floral preservation. |
| Step
1: Hydrate. |
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Your
bouquet is photographed, inventoried and dismantled. Each
bloom is then re-hydrated.

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| Step
2: Pre-treat. |
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We
pre-treat the flowers with a solution to make them more
durable, shatter-resistant and retain their natural colour. The
flowers are loaded onto trays and frozen to prepare them for the
freeze drying process.

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| Step
3: Freeze Dry. |
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The
flowers are placed in the specimen chamber of the freeze dryer
and remain under vacuum for 12-16 days. Our state of the art equipment
allows us to determine when all of the
moisture has been removed from the flowers.

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| Step
4: Post-treat. |
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A
wire stem is added to each flower head to prepare it for colour
enhancement and sealing.

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| Step
5: Design & Frame. |
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Your
bouquet is then re-constructed to the original design and framed
in a 3D shadow box of your choice.

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CAN
ALL FLOWERS BE FREEZE DRIED & WILL THEY CHANGE COLOUR?
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| Almost
all varieties of flowers can be successfully preserved. The end result is
influenced by the freshness and quality of the flowers before they
are freeze dried. Colour variations can occur although we minimise
this by using pre-treatments on flowers before they are dried.
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HOW
DO I GET MY DISPLAY WHEN IT IS COMPLETED?
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| Your display can be collected or it can be delivered to you by courier. We carefully pack it in a custom
made delivery box to ensure its safe arrival to you. |
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